ITIL® 4 Leader Digital and IT Strategy
(ITIL4-DITS.AN1)
/ ISBN: 978-1-64459-257-1
This course includes
Lessons
TestPrep
Lab
Mentoring (Add-on)
Exam Voucher Included
Your exam voucher code will be delivered via email within 24 hours of purchase
ITIL® 4 Leader Digital and IT Strategy
Gain hands-on experience to pass the ITIL 4 exam with the ITIL4 Digital and IT Strategy course and lab. The course and lab cover the digital strategy certification exam objectives and elevates the debate of ITIL principles to a strategic level among corporate and aspiring executives. With the ITIL certification course, students will learn a disciplined and flexible strategy to handle service management difficulties as well as how to maximize the value of their digital property in this course.
ITIL 4 Strategist Direct, Plan, and Improve and ITIL 4 Leader Digital and IT Strategy are the two modules that make up ITIL Strategic Leader. The ITIL Strategic Leader certification is for those who work in IT leadership roles or who aspire to be leaders. You'll learn how to apply ITIL at a strategic level and how to use ITIL practices to develop a plan for your company. Those who complete both modules earn the ITIL SL accreditation.
Lessons
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13+ Lessons
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115+ Quizzes
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161+ Flashcards
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161+ Glossary of terms
TestPrep
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30+ Pre Assessment Questions
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11+ Full Length Tests
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30+ Post Assessment Questions
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130+ Practice Test Questions
Lab
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24+ Performance lab
- About this guide
- ITIL practices
- The digital and IT strategy context
- Digital, information, operational, and communication technology
- Digital organization
- Digital business
- Digitization
- Digital transformation
- Products and services
- Tiers of strategy
- Business models
- Operating models
- Strategy and the service value system
- Digital disruption
- Deciding on a balanced strategic focus
- Positioning tools for digital organizations
- Creating a vision
- Environmental analysis
- Opportunity analysis
- Digital readiness assessment
- Strategy planning
- Strategic approaches for digital organizations
- Strategy discussion and approval
- How strategies are implemented
- Coordinating strategy and strategic initiatives
- Leading digital transformation
- Strategy communication and implementation
- Key facts about measurement
- Measuring a strategy
- Instrumenting strategy
- Strategy review
- Long-term momentum: Ensuring organizational vialibilty
- Short-term momentum: Parallel operation
- Digital mindset
- Communication
- Relationship management
- Education and learning
- Evaluating emerging technology and industry trends
- Agile management techniques
- Defining and using strategic metrics
- Orchestrating diverse environment
- Operationalizing strategy
- Business and technology management skills
- Definition
- Managing innovation is a strategic capability
- Managing innovation is a mindset and culture
- Innovation or adoption
- Achieving a balanced approach to innovation
- Formal approach to innovation management
- Characteristics of organizations with an innovative culture
- Building a culture that supports innovation
- Approaches to innovation
- Evaluating and adopting emerging technology
- Definition
- Risk management in digital organizations
- Organizing risk management
- Using risk management to evaluate opportunities
- Risk identification
- The risk register
- Qualitative risk analysis
- Quantitative risk analysis
- Risk triggers
- Risk posture: Balancing the risks and rewards of digital technology
- Risk treatment
- Achieving a risk-informed mindset and culture
- Governance
- Structuring the organization
- Transitioning from traditional to new organizational structures
Hands on Activities (Performance Labs)
- Understanding the Wardley's Strategy Cycle
- Discussing the Service Value System
- Discussing Digital Disruption
- Understanding the Positioning Assessment Framework
- Discussing the Positioning tools for Digital Organizations
- Describing PESTLE
- Discussing Environmental and Opportunity Analysis
- Discussing Digital Readiness Assessment
- Understanding the Barrett Model (Part-I)
- Understanding the Barrett Model (Part-II)
- Analyzing Portfolio Optimization
- Discussing the Strategies for a Successful Digital Transformation
- Understanding Satir Change Model
- Discussing the Measurement and Reporting Practice
- Understanding the Planning and Evaluation Model
- Illustrating the examples of objectives, indicators, and metrics at different levels of management
- Discussing the Implementation of Strategy in Different Sectors
- Understanding the Cynefin Framework
- Discussing Digital Leadership
- Recognizing the Technology Adoption Lifecycle
- Discussing the Formal Approach to Innovation Management
- Discussing the Types of Risks
- Identifying the Different Types of Risks
- Understanding the Types of IT Service Providers
| What are the prerequisites for this exam? |
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|---|---|
| What is the exam registration fee? | USD 715.49 |
| Where do I take the exam? | PeopleCert |
| What is the format of the exam? | Multiple choice questions and case study |
| How many questions are asked in the exam? | The exam contains 30 questions. |
| What is the duration of the exam? | 60 minutes |
| What is the passing score? | 21 |
| What is the exam's retake policy? |
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| Where can I find more information about this exam? | Know more about the ITIL4 DITS |
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